By engaging with Smile Customer Experience Ltd you will have taken the first step towards putting your customers at the heart of your business.View More
Because it’s scientifically proven that businesses with happy customers out-perform their competitors by 25% - that’s a big difference to the bottom line!
Happy smiling customers help make your business more profitable. When you make your customers smile you can spend less on promoting it because when customers have great experiences they promote your business for you! Just imagine how great your business could be by investing in a product that accurately measures what your customers are saying about you and then helps you achieve business outcomes to improve. How good will your staff feel working for a business that’s loved by your customers and outperforms the competition?
Businesses that want to be better than the average (we don’t do average, satisfactory or ok) Excellence is the only standard we know.
Businesses who produce their own satisfaction survey which we call delusional surveys - questions put together to give the leaders in the business a “warm”, “cosy” feeling!
Business leaders, managers and owners who recognise their business could do better.